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Managed IT Services

Our team of experienced IT professionals provide round-the-clock monitoring, maintenance and support for your IT infrastructure, ensuring that your systems are always up-to-date, secure, and running at peak performance.

With our Managed IT Services, you can reduce the risk of downtime, improve productivity, and streamline your technology operations, all while enjoying the predictable monthly cost of a Managed Service Agreement.

How we help your organisation with
Managed IT Services

Key features of our Managed IT Services

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What our clients say about us


I have worked with Crystal IT for over 10 years now and cannot recommend them highly enough for all IT requirements. They have a wealth of knowledge to ensure that our systems are kept up to date and more importantly our IP is protected.

I have complete confidence in the confidentiality of our data and the integrity of the service provided by Crystal IT. I would not hesitate in recommending them to other clients.

Susan Day
Morris Property Group

The Benefits of Crystal-Managed IT Services

The team at Crystal IT has over 150 years of combined experience within the IT industry.

With a Managed Service Agreement, you get the expertise of an entire team of IT technicians and engineers who all have complementary areas of knowledge and specialised skills, as compared to employing a single in-house IT systems admin.

Priority Service

Our customers who are under a  Managed Service Agreement (or Support Plan), receive priority support over non-managed customers. With prioritised service, you can be confident that your IT issues will be addressed promptly and efficiently, minimising downtime, and ensuring that your business operations run smoothly. 

24/7 Monitoring

You'll feel secure knowing that our 24x7 monitoring systems are watching over your IT infrastructure, allowing us to identify issues before they escalate. Our systems monitor and address issues including failed backups, missed security updates, anti-virus out of date, low disk space, failing hardware & network intrusion, just to name a few.

Cost Savings

By signing up for a  Managed Service Agreement, you can derive cost savings through predictable, fixed monthly pricing without the need to invest in recruiting and retaining your own in-house IT staff. This means that you can budget more effectively for IT services, and you won't have to worry about hiring and training your own IT staff.

Optimised Infrastructure

We ensure that your company's IT infrastructure is always up-to-date, secure, and optimised for performance. This means that your systems will be regularly patched with the latest security updates and software fixes, reducing the risk of breaches, and ensuring that your systems run efficiently and effectively. 

Peace of Mind

under a Managed Service Agreement enjoy peace of mind knowing that their IT infrastructure is well-maintained and in expert hands. We employ a proactive approach for any foreseeable vulnerabilities or infrastructure improvement needs, months before investment is required. 

Reduced Downtime

By having a caring and professional Managed Service Provider (MSP) on board, you can reduce downtime and increase productivity. This is because Crystal IT is always keeping your systems up and running, ensuring that any issues are resolved quickly. With this, your employees can focus on their work without being interrupted by IT problems.

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